A Study of Accessible and Inclusive Virtual and Blended Information and Communication Technologies (ICTs) for the Federal Public Service and Federally Regulated Industries in Post-COVID-19 Canada
Date
2024-03-28
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Project Objectives
To undertake an international scan to assess existing service provision accessibility standards, practices (whether formal or informal), and associated accessibility legislation to identify innovation opportunities.
To work with constituents (all stakeholders and core partners of the project) to co-design possibilities for what the current tools offer and what future tools should afford.
To develop reports that describe the recommendations and requirements model for inclusive virtual and blended service provision models that are understandable and useful to technical and non-technical audiences and provide them online.